Action and Reaction: Computer-Mediated Dialogues As a Model for Natural Interfaces
نویسندگان
چکیده
We describe a study which examined the relationship between certain textual/discursive cues during computer-mediated dialogues and correlations of these cues with two measures of impression formation: 1. A Global Positivity of Impressions questionnaire, and 2. Perceptions of six personality dimensions. This study also examined discourse phenomena emergent in the conversations. Undergraduates participated in same and mixed-sex dyadic, forced turn, computer-mediated dialogues and were asked to report impressions of t heir conversational partners. Results indicated that relative amounts of words-per-turn, negative disclosure, and evaluative disclosure have significant effects on impression formation. Results also suggest that number of words-per-turn, number of questions, and evaluative disclosure are emergent in the discourse, and naturally equalize between partners. No gender differences were detected. These findings suggest a new methodology for examining online interaction and concomitant impression formation. Suggestions are made for how this new methodology might be incorporated into autonomous conversational systems.
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